12-07-2024 06:55 AM
It was only two days ago that I updated my S21 Ultra 5G to One UI 6.1. The touch screen stopped working when I automatically restarted the device. Using a mouse, I operated this. I'm really let down. Samsung, kindly fix the recent quick update.
12-07-2024 08:32 AM
12-07-2024 07:30 PM
Multiple posts on this. It's been at least a month since people started the update on their S21's and Samsung has done nothing!!!! No response to their customers either. They still haven't responded to my error report. What is this forum for? Who are we venting to?
13-07-2024 01:12 AM
Since this update came through my wifi is no longer working. I called Samsung today and they did not offer any help whatsoever. Samsung has caused this issue for all of us and should take full responsibility. I hope a class action lawsuit has been started against them. After 1.5 years my phone wifi is unrepairable and thats not acceptable.
This is what one member had to say about it:
Galaxy S
"Hey bro, I can understand your issue coz i m facing same after OneUi 6.1 update. This issue is common in samsung due to Overheating of exynos processor. It now cant be solved fully through software update coz due to Overheating, problem came in phone's IC circuit (network connection modem located here only). You have to go any local shop they will check problem by opening phone hardware and try to solve it, But not gurantee that it will be solved, and in service center they will say to change motherboard which is too much costly. Best option is to sell phone and buy new one which do not have Heating problem."
Samsung needs to take full responsibility for their actions because it costing us the consumer in buying new phones. Looks like my next phone will be an iPhone.
24-07-2024 06:15 PM
11-01-2025 07:35 PM
FYI, a recent update disables USB input until after the screen is unlocked. You will not be able to unlock your phone with the mouse if this firmware gets installed.