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Samsung Galaxy S20 plus issue - loading screen when unlocking phone

(Topic created on: 20-10-2022 05:20 PM)
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ssully
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I started getting this weird yellow "loading" message when I unlock my phone.  It doesn't happen every time I unlock it though.  It does go away after 20-30 seconds of the "loading" notification.  I also will click to go into a link or video and it takes me somewhere else completely.  Any ideas of what's going on?  I was worried that I had gotten a virus or something but, I have run virus scans and there is no indication of that.  Thanks.

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AndrewL
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@ssully: Please can you try restarting your phone in Safe Mode, as this will disable all third party apps, and help to determine if the problem is stemming from an external source. To enter Safe Mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.

Monitor the device for a few hours, depending on the frequency of the issue. If you notice an improvement, then please restart the phone as you would normally and uninstall any recently added applications. Let me know how you get on. 

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