villieb
Student
10-01-2022 07:28 PM
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Hi fellow community, recently I've found the that Samsung camera app doesn't want to start with a message stating that the camera failed. See attached screenshot.

The strange thing is that if I download a 3rd party camera app, or use Google lens or WhatsApp, the camera works.
I've tried clearing the camera app cache and a full reset of the phone but this is still occuring.
Anybody else got this issue and any advice on how to fix?
Thanks!
- Tags:
- camerafailed
3 REPLIES 3
xSteveuk
Mastermind
10-01-2022 07:33 PM - last edited 10-01-2022 07:33 PM
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Hi,
This page maybe helpful to you
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
This page maybe helpful to you
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
villieb
Student
10-01-2022 07:40 PM
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Thank for the quick response. I've tried all of that. I can't get into the camera app to check for updates. I've reset the camera setting (see screenshot), there are no new updates available and a full factory reset hasn't made any difference
moomin81
First Poster
15-02-2022 12:36 AM
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Hi have you fixed this problem? I have the same issue 😩
