Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S9 plus emergency alert problem

(Topic created on: 29-07-2019 08:10 PM)
1196 Views
Tenye
Student
Options

Hi. Does anyone knows why i receive all emergency alert messages in symbols? This is a copy of last message received : PN9öOeΘGàYÆsxÉK3Åà39ààà+GÆügrHcà,Åsù@@8n@@@q

@@@@@@@@LèQ2£@@@@¤wxH1Bå%Åa4T/æΔucÅ

ΛFΠΣΓmΩù@PN9öOeΘGàYÆsxÉK3Åà39ààà+GÆügrHcà,Åsù@@8n@@@q

@@@@@@@@LèQ2£@@@@¤wxH1Bå%Åa4T/æΔucÅ

ΛFΠΣΓmΩù@PN9öOeΘGàYÆsxÉK3Åà39ààà+GÆü

0 Likes
7 REPLIES 7
George25
First Poster
Options

I have the same issue on my Galaxy S9. Did you find out what is the cause ? 

0 Likes
DannyT
Moderator
Moderator
Options
Hi guys.

We've had reports on this before, and it seems to be down to your Network Provider. You do need those warnings, so we'd advise getting in touch with them to see if there is anything they can do for you.

Welcome to the Community!

0 Likes
Tenye
Student
Options

Hi again. Both the network provider and ro-alert said its a phone issue thats why i made a post here.

0 Likes
George25
First Poster
Options

I was yesterday at my network provider ( Orange Romania) and they said too that it is a phone issue and i need to go to a mobile phone service.

0 Likes
ChrisM
SuperStar
Options

Hi @George25 

 

Do you have a Samsung approved Service Centre anywhere near?

0 Likes
George25
First Poster
Options

Hello.

Not really, the nearest and the only ones are 400 km away from me, in Bucharest.

0 Likes
CarlH
Moderator
Moderator
Options

It would be best to give Samsung in your region a call, @George25. They will then advise the next best course of action. 

0 Likes