Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S21fe

(Topic created on: 13-10-2023 02:18 PM)
405 Views
ste262626
Journeyman
Options
Camera failed message eveytime I open the app tryed every think now still not working 
11 REPLIES 11
Pugs1957
Samsung Members Star ★
Options
Does this persist in safe mode?
ste262626
Journeyman
Options
Yes
Pugs1957
Samsung Members Star ★
Options
It will require a new camera module, in that case. If you have a warranty you will need to make a claim.
0 Likes
ste262626
Journeyman
Options
OK thanks
0 Likes
JAMES4578
Samsung Members Star ★★
Options

@have you checked your permissions to see all is ok there/ Apps-Camera-Permissions. Are on you the latest camera update and are you ab to Reset the camera, via Settings- Reset Settings in the app. An idea to Force stop via Apps-Camera and then clear cache via storage-Clear Data and cache.

In Diagnostics are any errors identified. Go to Samsung Members-Support-Diagnostics-Camera. You may need to send Error Report: Samsung Members-Support-Error Report.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
ste262626
Journeyman
Options
Do all of that still not working
JAMES4578
Samsung Members Star ★★
Options
Think it will need further investigation.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
ste262626
Journeyman
Options
Me too
elinai
Journeyman
Options
J
0 Likes