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S21 fe wifi wont turn on. So i try to restart phone and it lets me turn it on and connect but it turns off and wont reconnect.

(Topic created on: 23-01-2024 03:30 PM)
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Dougherty
Student
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So I try to turn on my wifi and it will go Grey and load but refuse to turn on. So I have tried several things to fix it and only restarting it "helps" but like 30 seconds after I turn it on and/or connect to a network my phone turns it off and won't allow me to turn it back on. I have been a loyal Samsung customer but I'm starting to think your forced system updates are shutting down parts of my system so I'm forced to buy a new one.

37 REPLIES 37
Islandman758
First Poster
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So what worked for me was changing the amount of ram used for background app..I just switched it from 4 to 2 and it instantly worked after reset..I did try all of the above and nothing worked but this..hope it works for u

 

_LaLa_
Student
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The problem has started again. 🙈

Tk Lin
Student
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My wife's S21 FE has WiFi issue, too. The WiFi cannot be turned on even I did factory reset. WiFi worked around 3 minutes aft reset then turned off permanently. This is wired! 

MrVintageMonkey
First Poster
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Had the same issue. Drove me crazy. Uninstalling the SmartThings helped! Thanks so much 🙂 Greets from Switzerland

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MikeC1
First Poster
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Im having this issue too. Took it into a store they didn't even look at it just said it needs a new motherboard. Weird thing is if I go to wifi toggle from settings it won't activate, but of I toggle aeroplane mode on then off it goes blue as if it's on, but still doesnt work. Seems like a software issue.
Tami Richardson
Apprentice
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I also have this problem with my 21fe + 5G.  I've talked to AT&T as well as Samsung tech support. They say I need to get a new phone.!!! This current phone is on the 11th of 36 payments.  I am so angry about this model of Samsung I am contemplating leaving my network provider and going apple.  My phone began having problems at the end of Feb/Mar 2024. after installing an update.  It did however, BEGIN working again (for a day or two) after the latest update a week or so ago.  Seems odd to me that so many 21 fe users are having the SAME  ISSUE yet they are not recognizing it as a thing.  

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Tk Lin
Student
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You are right. My wife's phone also had WiFi problem after 2024 SW update. Now, I already bought a Sony cell phone for her. I was really disappointed by Samsung not willing to provide the solution. After my cell phone EOL, I'll move to Google.

augustlieleyculton
Journeyman
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My friend is currently having the same issue, we're long distance so it's quite hard, she doesn't have smart things and none of the other suggestions worked, is there a solution just yet? TIA!! :smiling-face:

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cꨄ
First Poster
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Did it delete any of your phones data? Pictures, apps etc?
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Dingree
First Poster
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Solved

I had the same issue, but for S20FE.

I did these..

uninstalled smart things, uninstalled anti virus, the one really did the trick was uninstalling Google wifi provisioner and restarting phone.

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