Ewankidd
Apprentice
09-12-2021 01:21 AM
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Recently updated my s21 5g to android 12. Since then, when ever connected to Bluetooth such as car or ear pods, on receiving an incoming call, ring tone sounds once then volume turns down to zero. Anyone else experienced this?
2 REPLIES 2
xSteveuk
Mastermind
09-12-2021 07:04 AM - last edited 09-12-2021 07:04 AM
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Hi,
This page maybe helpful
What to do if the sound on your Galaxy smartphone is not working properly
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-....
This page maybe helpful
What to do if the sound on your Galaxy smartphone is not working properly
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-....
AndrewL

Moderator
10-12-2021 01:53 PM
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@Ewankidd: Please can you try heading to the Phone app > Tap the 3 dots in the top right > Settings > Answering and Ending Calls > Automatic Answering, and toggle this option off to see if this helps?
