Results back from Samsung diagnostics..

[mellow_yellow]

I was having this restart issue after the July update which seems like a common issue, I sent off error reports to Samsung and now they're telling me it's a motherboard problem! This is a blatant lie, someone on these forums also told me that is what they'll say.. this is honestly outrageous. I've learnt my lesson and I won't be using Samsung anymore! 

[UNKNOWNUSERNAME]

then go directly to their support centre

[-Robot-]

How do you know its not a motherboard issue? Someone can not diagnose an issue from a forum

[JAMES4578]

@mellow_yellow Restart issues can be software or hardware related  but obviously I do not have access to the diagnostics, may indeed be motherboard problem.  Were software fixes tried previously such as examining memory, running in Safe Mode to determine if a 3rd party app was possibly the issue if applicable (could only be the case if the problem did not exist in this mode),wiping the cache partition and  repairing apps.

[mellow_yellow]

Have you not seen endless posts on here regarding this issue? How can everyone who's having restart issues after the updates have a faulty motherboard? That's ridiculous! Unless the update is causing it??

[mellow_yellow]

Tried everything, including a hard reset. This is nothing but a software issue

[mellow_yellow]

Online support center or an actual store?

[Scoobs222]

I told you that is what Samsung will try and fob you off with!!!! F%%# Samsung the scamming bricks

[Scoobs222]

I have the same problem, was told its a motherboard issue LOL these security patches/updates must be causing them then?

[UNKNOWNUSERNAME]

an actual store.