11-08-2022 05:04 PM
In 2021 10, I have purchased the S21 Ultra 5g exclusively to film my videos. However, even with all apps shut down, location and other services off, and Airplance Mode ON, the phone overheats and the video simply stops without any notification.
I have been using Apple for around 20 years and decided to shift to Samsung because of its simplicity to transfer and upload files. However, I regret it deeply.
Is Samsung going to recall this product or is there any real solution that Samsung has offered?
Thank you.
Galaxy S21 5G
11-08-2022 05:19 PM
11-08-2022 05:21 PM
@CosmoNanci: The camera on your Galaxy phone is capable of recording Ultra HD and 8K videos. However, video resolutions this high require a great deal of processing and battery power. To prevent your phone from overheating, higher resolution videos have a 10-minute recording limit, but you can choose a lower resolution to extend your recording time.
Open the Camera app > Tap the resolution icon at the top of the screen, above the viewfinder > Choose from any of the FHD or HD options for an extended recording time.
11-08-2022 05:31 PM
11-08-2022 05:35 PM - last edited 11-08-2022 05:37 PM