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Media transfer

(Topic created on: 11-12-2022 09:33 PM)
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loopilea
First Poster
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I am trying to connect my phone to my computer via USB to transfer files. But it won't work. I have tried numerous different cables. I have tried different computers. My phone will charge but there is no option for media transfer. What am I doing wrong?!
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4 REPLIES 4
Ksmy89
Troubleshooter
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You need to make sure your phone is unlocked to allow your computer access to the files. You can also change what the USB allows by clicking on the icon that appears in the notification menu.Screenshot_20221212_054911_Samsung Members.jpgScreenshot_20221212_054901_Settings.jpgScreenshot_20221212_054836_MTP application.jpg
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loopilea
First Poster
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That's the issue, there is no icon in the notification menu - it simply says "6hours until battery full".

Thanks for responding
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Ksmy89
Troubleshooter
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Maybe permissions haven't been allowed as per the third photo I attached? Do you remember allowing that the first time you tried to connect your phone?
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loopilea
First Poster
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I can't remember? Maybe not because I charged it at work? Will try and change that.
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