22-11-2022 04:58 PM
For over a year I have had problems with my phone losing 4g or 5g service. The phone is only reliable while connected to WiFi. If I leave the house and go shopping my phone is useless. I've tried most all the recommendations I've found on the Internet. Contact carrier and reset network. Look under settings and check mobile networks. Nothing is working. If I can't fix this issue here in done with Samsung! Someone please help.
23-11-2022 06:14 AM
Hi @CSamSwim
I appreciate how frustrating this can be.
My apologies if I suggest a troubleshooting guide you've already tried.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
07-01-2024 05:37 PM
Hi did you get any solution to work? Because I'm facing same problem
15-03-2024 09:35 PM
I have been having the same issue!! Continously losing my mobile service and no matter what I do, it just continues.. it's honestly bulllshh!! && of course Noone will take accountability or knowledge what I've been going through and says the same thing no matter how many times I state and show proof of what they saying is not working.. My Service company, Samsung Customer Service, phone fixing place. Ect.. what to do..