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Factory reset onedrive sync and Samsung gallery

(Topic created on: 14-05-2024 03:28 PM)
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Msleo72
Apprentice
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Last time I did a factory reset on my phone I lost all of my photos in onedrive.  I need to do another est how do avoid losing all my pictures? Is there a song that I need to change?

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5 REPLIES 5
OmegaMutant
Voyager
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https://www.samsung.com/uk/support/apps-services/how-to-synchronise-onedrive-with-your-galaxy-device...

Shouldn't really lose photos on OneDrive, once backed up, unless deleted. Could be that the settings weren't toggled on for all samsung gallery albums to be backed up if they weren't showing in onedrive maybe.

Anyway link above will go through how to sync gallery with onedrive.

An easier way to do a quick back up of everything at once would be SmartSwitch on PC/Laptop if you have one then restore from back up once phone is set up again.
Robin999
Maestro
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I use Google One to back up my stuff. I also sync to Google Photos and my pics have Always been there after any factory reset
Msleo72
Apprentice
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Thanks I will try this. Just not today though lol

Msleo72
Apprentice
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I will try to do this with my laptop and maybe I might not had all the albums linked. I'm not sure because it's been over a year now😕

OmegaMutant
Voyager
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Ah okay, difficult to say then. Also, if you use WhatsApp then you'll need to do a manual backup via whatsapp settings > chat > chat back up :smiling-face:
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