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Device disabled as stolen

(Topic created on: 16-04-2024 01:59 PM)
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Seifeddine khelifi
First Poster
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Hello everyone , i baught a phone in its case with all its informations imei and where it was made and assembled from a third party , after one month , the phone was blocked and a message appears when i turn it on : device disabled as stolen device. Pls help me what could be the problem and is there anything i can do 

Thank you 

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2 REPLIES 2
TechZilla
Hotshot
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Sorry to hear about this, when you say third party do you mean from someone on Ebay, Facebook? or someone who you don't know? How did you pay for it? This is a scam that's been happening for years, someone will sell you a phone and as soon as you have paid for it they tell their insurance company they lost the phone or it was stolen so the insurance company pay out. The seller gets paid twice for the same phone.
Piper123
Samsung Members Star ★
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Hey there

You have sort of answered your own question.

It appears that either the seller didn't own the device and as such should not have sold it (and the actual owner reported it stolen) OR the seller was the owner and has claimed the insurance and sold it to you as well to pocket the money.

Your only option is to try to get a refund from the seller.
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