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Data switching option

(Topic created on: 11-07-2023 01:41 PM)
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Members_lVzk6Gy
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Hi there,

I have had 2 SIM cards on my phone for years and the option "Data Switching and backup calling" has always been off since my SIM2 is only used for receiving calls/texts and is a PAYG.

Last month I traveled abroad for work and my SIM1 took a while to connect to a network. To my surprise, I received a text on my SIM2 saying I didn't have any more credit because my phone had been using data from SIM2.

How is that possible while having that option disabled? And yes, I triple checked and that option was still disabled when that happened, I am very careful about those kind of things.

Please help, I don't want that to happen again!

 

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BandOfBrothers
Samsung Members Star ★★
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I suppose it's viable that something glitched @Members_lVzk6Gy 

Personally I would go into sim manager and turn off the sim card I don't want to use.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_lVzk6Gy
First Poster
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I need to have both SIMs active at all times unfortunately 😞

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