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Correct Pattern Unlock is not recognized

(Topic created on: 09-06-2024 09:09 PM)
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boogatti
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Hello,

I've unfortunately started having an issue with my Galaxy S21 today: I use Face, Fingerprint and Pattern to unlock my screen, however, the latter has stopped working all of a sudden. I just get the usual error message of "Pattern not recognized", but I am certain that it is the correct one, since I've been using the same pattern for over 8 years across different phones. Thankfully, I'm able to get in via the other unlock options so far, but of course I cannot change from the pattern to a different type of unlock-method without the current pattern working and I'm afraid of getting locked out completely at some point.

Is this a bug/known issue? If so, is there any known workaround? Can I somehow change the unlock method to a PIN-Code? Or do I just have to back up my data and perform a factory reset?

I would be more than glad for any help with this, since I'm pretty much at my wit's end here. Thanks in advance!

 

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3 REPLIES 3
Piper123
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Hey there and welcome to the Samsung UK Community Forum

I would recommend going in via a different method, then go to Settings and delete the existing pattern and then set it back up again.
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boogatti
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Hi, thanks for your answer! Unfortunately, I cannot seem to delete the existing pattern in settings without drawing and confirming the existing one first (which is still not working sadly).

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Mustee
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Same problem with the Samsung s22, doest recognize my Pattern Lock anymore.

Cant Unlock it throug Find My Things, since they disabled it.

Samsung really need to find a solution for this. 

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