25-09-2021 06:43 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
27-09-2021 01:28 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
27-09-2021 02:38 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
27-09-2021 02:40 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

27-09-2021 09:52 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
@Majorj0nny: I'm sorry to hear that you're experiencing this issue. Do you have access to another compatible phone that you can try your SIM in, to see if the issue persists? This will help to determine if the issue lies with the phone, or your network/SIM.
27-09-2021 11:06 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

27-09-2021 01:44 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
@Majorj0nny: If the issue has persisted with multiple SIM cards, and you have tried your SIM in another device, then there may be an issue with the phone's antenna. If you have a case or cover on the phone, try removing it to see if you notice an improvement. If not, please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, where an advisor will be able to arrange an inspection for you.
28-09-2021 07:59 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-10-2021 06:37 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Seems to be when the signal automatically changes from 4g to 5g ,etc ... Instead of a smooth change over it just drops the signal and reconnects. Sometimes it's connected fine it seems, I'll send a text or try to make a call and that will cause it to drop too. Watching the bars it's like 4 or 5 signal bars then just drops to no signal. No service, no SIM sometimes.
06-10-2021 06:39 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-10-2021 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
