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Go to solution Solved

Certain Apps no longer working

(Topic created on: 22-03-2021 10:17 PM)
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Garrett 48
Student

‎22-03-2021 10:17 PM - last edited ‎23-03-2021 12:14 PM by Moderator ) in 

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Hi,

Within the last few hours, some of my apps (including my bank app) have stopped working. Not all apps, only some - others continue to work perfectly.

I havent changed any individual permissions, my phone's software is up to date, and I'm running Norton 360, which didn't find any problems. I also ran Device Care and again, no issues found.

I've tried uninstalling a couple of the apps, then reinstalling them, but they still work launch, when I try to open them.

I've also tried turning the phone off, then back on.

Can anyone please suggest a solution for this problem?

Many thanks

 

 

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276 REPLIES 276
mallyD
First Poster

‎23-03-2021 02:03 PM

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In response to imc1234
mines still the same all apps crashing
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JamesCKelsall
Voyager

‎23-03-2021 02:11 PM

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In response to mallyD
As I have already stated, the link goes directly to the Samsung members app/website, which is fully secure and verifiable. The warning appears on most/all links as a general warning to remain vigilant. If you don't feel comfortable using that link, go to my profile and go to the first thread.
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defelilo
Explorer

‎23-03-2021 02:19 PM

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In response to elsdore
nothing. getting worse. tried all the "fixes" just makes other apps stop working and fix nothing
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char315
First Poster

‎23-03-2021 02:19 PM - last edited ‎23-03-2021 02:20 PM

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In response to Yasmine

I have an S10+ and all my apps started crashing this morning.

This solution works like a charm! Thanks so much @HoneyBear!

 

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andrew71
Apprentice

‎23-03-2021 02:26 PM

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In response to sueboo71
Down load android system webview from play store worked for my s10
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Jaseg
First Poster

‎23-03-2021 02:29 PM

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In response to dangeroustaco
having the same problem, thought it might be a virus bit even those apps crash. hope this string gets a helpful response.
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CatC8
First Poster

‎23-03-2021 02:43 PM

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In response to Yasmine

This worked for me, thank you so much

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TheTrueCam
First Poster

‎23-03-2021 02:55 PM

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In response to Yasmine

This worked, thank you so much! ❤️

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jimS10
Helping Hand

‎23-03-2021 02:56 PM

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Just had a notice from Samsung members regarding app issues

image

 thank you Samsung for notifying me through Samsung members
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JamesCKelsall
Voyager

‎23-03-2021 03:00 PM

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In response to jimS10
If anyone tries the above and is still experiencing issues, please follow this guide https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3..., which also links to an alternative (temporary) fix. If any issues persist, please let me know in that thread, and either me or another user will offer any help we can.