Hi all, I have moved to an area with no phone signal to speak of, I have turned on wifi calling on both my S10e and my other half's A50, the A50 is working mine isn't.
We have looked it up and tried most things (restart, turn mobile off, clean the sim, making a call, turning the wifi calling off and on) but it's just not working on mine. I have read that it could be to do with the software updates and to possibly downgrade, but I do not know how to do this. Can anyone advise please?
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HI, we are both with Virgin. I am pretty sure I got mine straight from Samsung, and partner says he got his via Virgin. Could that be the reason why?