07-09-2021 11:27 AM
Hi all, I have moved to an area with no phone signal to speak of, I have turned on wifi calling on both my S10e and my other half's A50, the A50 is working mine isn't.
We have looked it up and tried most things (restart, turn mobile off, clean the sim, making a call, turning the wifi calling off and on) but it's just not working on mine. I have read that it could be to do with the software updates and to possibly downgrade, but I do not know how to do this. Can anyone advise please?
Thanks
Solved! Go to Solution.
07-09-2021 12:26 PM
07-09-2021 01:16 PM
Yes I am. Really don't understand why it works on one mobile and not another
07-09-2021 01:21 PM
07-09-2021 02:15 PM
I am logged in to my wifi though
07-09-2021 03:01 PM
07-09-2021 03:37 PM
HI, we are both with Virgin. I am pretty sure I got mine straight from Samsung, and partner says he got his via Virgin. Could that be the reason why?
07-09-2021 03:49 PM - last edited 07-09-2021 03:50 PM
07-09-2021 03:55 PM
lovely thanks, ill check that out
07-09-2021 05:31 PM