28-04-2023 02:59 PM in
I live in Australia and I was working whole day. However there are unauthorized transations from my bank account under name of Samsung Electronic Schwalbach Am. I didn't buy anything from this shop or app, and even I don't have Samsung app ID. How it happens?
There are many transactions $0.22,$14,22, $11,06, $8.04 all they Aus dollar.
I'd like to get refund above money.
28-04-2023 03:16 PM in
28-04-2023 03:24 PM in
28-04-2023 03:25 PM in
@Seungwoo Jeong: If you head to the Galaxy Store, tap the 3 lines in the bottom right, and click on Receipts, can you see any purchases here that correspond with the charges on your account? Also, if you tap the Back button and select 'Subscriptions', do you have any active subscriptions that would explain the charges?
If you have recently added a payment method to the Galaxy Store, please remove it as a precaution, and contact your bank to arrange for a new card to be sent out to you.
16-07-2023 09:54 AM in
Сегодня несанкционированные транзакции на 0,15 USD с моего банковского счета на имя Samsung Electronic Schwalbach Am. Я ничего не покупала в этом магазине или приложении.
На эту проблему давно все жалуются, почему SAMSUNG её не решает?