β11-02-2024 12:59 PM
β11-02-2024 02:31 PM
@Rob_1938480: This option should be accessible by opening the Gallery app, then tapping the magnifying glass symbol in the top right corner of the screen and checking the 'People' section. To expand the results, tap the '>' button to the right. Let me know if this helps.
β21-02-2024 05:11 AM
Just switched from iPhone to android and also have this problem. Tried a live agent and they couldn't figure it out. No selection for people in the top right. No people tagged in any of my photos. Do I just need to wait for a fix?
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β03-03-2024 02:17 AM
I got the new S24 Ultra and I'm experiencing the same problem. It worked at first but it was very glitchy. It would recognize people's faces but center a different face on the thumbnail leading to incorrect tagging with no option to re tag or fix.
After a while, it just stopped working altogether.
I've switched to Google photos because their face tagging works, but I wish I could keep just the native gallery app since it has AI features and I also hate to have two apps for the same purpose.
β16-03-2024 03:00 PM
β17-03-2024 05:20 PM
I have the same issue. Only old photos from my S23 are tagged. For new photos taken on my S24 it's not working.
It's not only face, but also text recognition. On my S23 I was able to take a photo of a document and then use the search function to search for a text in the document and the image would show up in the results. Not working anymore at all...
Very disappointing for such an expensive phone. Where can I file a bug report?
β25-04-2024 02:44 AM
i wouldd say it's an issue, i was chatting ti SAMSUNG support and they couldn't fund a solution so u logged a error request we'll see what happens
β25-04-2024 02:45 AM
Hello, no it doesn't work I have 11 people and pets and no more , S11 had 350
β25-04-2024 02:48 AM
β15-08-2024 11:54 PM