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SMS Verification fails for apps in secure folder

(Topic created on: 22-03-2024 06:51 AM)
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amupadhyay75
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  • I have a Samsung galaxy M33. The banking apps in the secure folder required SMS verification but somehow it fails. It can be completed if I install the same app outside the secure folder.
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AndrewL
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@amupadhyay75: This may simply be a security feature of the Secure Folder. Are you able to complete the SMS verification process outside the Secure folder, then place the app inside the folder, or do you require SMS verification each time you access the app? 

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amupadhyay75
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SMS Verification is a one time process which is to be carried out when I login for the first time. If I have an app outside secure folder, the SMS verification can be done easily. But as soon as I put that app in secure folder, the app requires SMS verification  again and that's when error message is displayed.

 

It is quite strange that this problem was not there before few weeks. I could complete the SMS verification within secure folder but not now.

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amupadhyay75
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any chance that Samsung will address the issue?

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