22-03-2023 03:40 PM - last edited 22-03-2023 03:43 PM ) in
Mobile Apps & ServicesLong story short i was fixing/rearranging my samsung internet browser when i thought of the bookmarks in my secret mode (i haven't opened secret mode for two weeks prior to this) but when i tried to get in with the password i remember and any password that came to mind, it didn't work, so i am asking for help is there any way i can reset/change my secret mode password without deleting the bookmarks or saved pages cause i really REALLY dont want to lose the bookmarks and the saved pages there
I don't know but i hope samsung adds a email verification on secret mode if you forgot it and other stuff where there are passwords needed
Anyway i hope someone finds a way or the samsung creators/member add this feature.
23-03-2023 03:44 PM in
Mobile Apps & Services@NoobiSams : I have taken a look into this for you, and unfortunately there does not appear to be a means of resetting or recovering your password in Secret Mode in the Samsung Internet app (Samsung Internet > Tap the 3 lines in the bottom right > Settings > Personal browsing data > Secret mode settings. In the event that you forget your password, you will need to tap on 'Reset Secret mode' in order to add a new password, however this will remove any saved bookmarks or pages, which I appreciate is not ideal.
I have gone ahead and passed your feedback to our Research and Development Team, to see if anything can be done remedy this in a future update, and will keep you updated with any information they might share regarding this.
24-03-2023 12:03 AM in
Mobile Apps & ServicesThanks for the reply and i hope this does get notice cause until then i won't touch anything in my secret mode setting or anything related to it, once again thanks for the info and reply @AndrewL
26-03-2023 12:10 PM in
Mobile Apps & ServicesHello again @AndrewL i know i might sound rude or too demanding in this comment but i want to know if it really got passed or if it got noticed now, im sorry if i wasted your time but i hope this does get fixed early,
once again thanks
26-03-2023 12:17 PM in
Mobile Apps & Services@NoobiSams : Please be assured that your query has been passed to the Research and Development Team, and once I hear back from them I will update this thread with any feedback they provide.
26-03-2023 02:47 PM in
Mobile Apps & Services29-03-2023 12:36 PM in
Mobile Apps & ServicesHello @AndrewL just wanted to follow up on the query, is there any progress or info?
29-03-2023 03:49 PM in
Mobile Apps & ServicesHello @NoobiSams ,
I can see any update available yet. I have now contacted our colleagues back to see if they have a response for this and will contact you back as soon as myself, or any of the Samsung moderators here, hear from them. Have a lovely rest of your day.
29-03-2023 04:25 PM in
Mobile Apps & ServicesHello i know this says solved but i kid you not its still isn't
So just saying that to clear up some confusions
29-03-2023 04:56 PM in
Mobile Apps & ServicesThis is an ongoing case, @NoobiSams , where are you seeing that as I cannot that this has been marked as solved anywhere?