Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Secure folder

(Topic created on: 12-05-2023 01:33 PM)
749 Views
soni13782
Apprentice
Options
Hello, 

I need help, i use to have data in my secure folder. When switch from S20 to S23 all secure folder data got transferred itself. 2 weeks ago i got locked out of my phone because I had forgotten password. I had to reset phone to factory reset. All my data got erased. I have managed to restore data from back up. I couldn't restore secure folder data. 

Is there anyway my secure folder been backed up somewhere and can I restore it?? 
0 Likes
4 REPLIES 4
-Robot-
Samsung Members Star ★
Options
Secure folder arent backed up, if you sti have it on the old phone you can try move them out of the secured folder and move to new Phone
0 Likes
soni13782
Apprentice
Options
No i had part exchange my old phone. I do not have my old phone now
0 Likes
JAMES4578
Samsung Members Star ★★
Options

@soni13782  It has not been possible to back up Secure Folder for some time now (cut off point was January  2021) it is only possible to restore  Backups taken prior to that date.  some information here https://mobiletrans.wondershare.com/backup/Secure Folder Back Up Ended 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Obsydian
Samsung Members Star ★
Options
Yeah I got caught out with this, now I try and remember to move all I need out of the secure folder, then add back, say after a total reset, new phone, etc..

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

0 Likes