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Samsung Wallet Dangerous?

(Topic created on: 12-10-2023 05:26 PM)
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DexterMurray
Pioneer
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So samsung wallet has been flagged as dangerous on my Samsung device, hslas anyone got any insight into what's going on? 

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2 Solutions


Accepted Solutions
Solution
PaulM1
Moderator
Moderator
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Hi, all.

To streamline things a bit, I've merged several threads related to this topic.

Our developers and Product Specialists have confirmed that there blocking or a warning may occur on some apps (such as Samsung Wallet, Samsung Messages, etc.) by Google Play Protect.

It seems that this phenomenon comes from Google having server side issue. Currently, the aforementioned teams are investigating if there are other affected apps. Addtionally, we have been advised that Google has taken an action for the fix on the server since Oct 12th.​

If Samsung Wallet, Samsung Messages etc. are blocked by Play Protect, you can implement app preferences reset for the certain app in the Settings. That will reset all the preferences for:

1) Disabled apps​.

2) Notification restrictions for apps​.

3) Default apps​.

4) Background data restrictions for apps​.

5) Permission restrictions​.

The aforementioned app preferences reset does not remove any user data on the app. You won’t lose your existing app data.​

The path for resetting your app preferences is:

Settings > Apps > More options > Reset app preferences​.

In the unlikely event that this issue persists, I recommend submitting an Error report:

1. Touch and hold Samsung Members icon on the Apps screen and Tap Error reports​.

2. Tap OK on agreement popup for sending the system log data​.

3. Select the Symptom category​.

4. Describe the problem in detail and SEND.

I trust that this will reassure anyone who has been affected by this.

View solution in context

Solution
SocietyGirl
Community Manager
Options

Hi, all.

To streamline things a bit, I've merged several threads related to this topic.

Our developers and Product Specialists have confirmed that there blocking or a warning may occur on some apps (such as Samsung Wallet, Samsung Messages, etc.) by Google Play Protect.

It seems that this phenomenon comes from Google having server side issue. Currently, the aforementioned teams are investigating if there are other affected apps. Addtionally, we have been advised that Google has taken an action for the fix on the server since Oct 12th.​

If Samsung Wallet, Samsung Messages etc. are blocked by Play Protect, you can implement app preferences reset for the certain app in the Settings. That will reset all the preferences for:

1) Disabled apps​.

2) Notification restrictions for apps​.

3) Default apps​.

4) Background data restrictions for apps​.

5) Permission restrictions​.

The aforementioned app preferences reset does not remove any user data on the app. You won’t lose your existing app data.​

The path for resetting your app preferences is:

Settings > Apps > More options > Reset app preferences​.

In the unlikely event that this issue persists, I recommend submitting an Error report:

1. Touch and hold Samsung Members icon on the Apps screen and Tap Error reports​.

2. Tap OK on agreement popup for sending the system log data​.

3. Select the Symptom category​.

4. Describe the problem in detail and SEND.

I trust that this will reassure anyone who has been affected by this.


Say hi to us on socials -  @SamsungUK


View solution in context

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38 REPLIES 38
Anonymous User
Not applicable
Options
Has anyone else had samsung wallet unsafe delete this app from Google play protect 
dsss
Voyager
Options

image

Did anyone get this??? 
Anonymous User
Not applicable
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Yeah I got it this morning so deleted it
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SocietyGirl
Community Manager
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Are either of you on the OneUI 6 beta?


Say hi to us on socials -  @SamsungUK


SocietyGirl
Community Manager
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Are you on the OneUI 6 beta?


Say hi to us on socials -  @SamsungUK


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Anonymous User
Not applicable
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No but found a solution go to apkmirror and download it from there and you don't get the notification it must be a bug when data downloads from samsung galaxy store so just go do apkmirror.com search for samsung wallet and download latest version
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Anonymous User
Not applicable
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Just got a solution I got it from apkmirror it's updated the one from galaxy store and the notification disappeared
dsss
Voyager
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I am
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SocietyGirl
Community Manager
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Thanks Ricky - I'll reply just here for now. I'm looking into this and will update - I don't have anymore information now, but have been able to replicate it.


Say hi to us on socials -  @SamsungUK