Samsung Pay+ (Plus) Registration URL invalid

[jaetea]

I am trying to set up a Samsung Pay+ (Plus) account and every time I've tried I get a 'couldn't load webpage' screen. 

This has been happening all day, for the last 24 hours. 

Device: Z Flip 6

Method of accessing link: Samsung Wallet > Quick access > Samsung Pay+ > error page

2nd method of accessing: Samsung Wallet > Promotions > Samsung Pay+ banner > 'Sign up to Samsung Pay+' button > error page

Any ideas? 

[Robin999]

Same here. Could be a temporary outage, so you may want to leave it a bit longer. However, feel free to feed this back to Samsung via your Samsung members app. Just head to the Support section and tap 'Ask questions'.

[GGBee]

Ne too..

[Chappers274]

I had the same problem and got the following response from tech support. It worked for me.

Firstly could you start by force-stopping the Samsung wallet? To do this, just follow these steps:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort arrow on the right-hand side of 'Your apps'.
5. Toggle on Show system apps.
6. Select OK.
7. Select Samsung wallet.
8. Select Force stop.

After this, could you also try clearing the cache of the Samsung Wallet? To clear an app's cache, just follow these steps:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort arrow on the right-hand side of 'Your apps'.
5. Toggle on Show system apps.
6. Select OK.
7. Select Samsung wallet.
8. Select Storage.
9. Select Clear cache.

Please note: This will not delete any saved settings, it will just help with performance and streamline your phone.

Should these steps not be successful, please use our members app to send us and Error Report in regard to this. We also have you covered with the following guide, if you are not familiar with these processes:

How to send an Error Report:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/BR>