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Original topic:

Failed configuration after factory reset on Samsung A8

(Topic created on: 29-10-2023 07:43 PM)
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Members_od9ro4R
First Poster
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Hello, I did a factory reset on my Samsung A8, to give it to my son. Then I entered his account and started the new configuration, but can't get past the account registration. Anybody can help with this? Thank

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2 REPLIES 2
Npah3
Pathfinder
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Did you deregister your account before the factory reset? If not, enter your details to set the phone up, then deregister your account and reset the phone.
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GoanGeek
Samsung Members Star ★
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How old is he? Maybe there could be age restrictions and you might have to set it up as a kids phone.
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