Unknown charges

[Mothman5559]

Hey all, I've been charged for 3 unknown payments by BB Samsung today, any idea why

Checked the galaxy phone store and found no subscriptions or anything that could be doing it and I'm wondering what's going on and how it can stop

Much appreciated 

[Robin999]

Hi, and welcome to the community

Go to your Galaxy store app and tap the menu icon and tap subscriptions. Anything there? Also look at 'Receipts'

Did you sign up for a free offer that's now ended? If you have a Samsung TV, maybe something on that you've subscribed to.

Did you recently add any of your payment cards to Samsung pay? If so, they could be authorisation charges that should get refunded automatically after a few days.
Check with your bank and ask them to investigate.

[Mothman5559]

Checked all of those, no new galaxy subscriptions, nothing in receipts and haven't added new cards in ages

Unsure if relevant but 1/3 is a different amount to the rest

[Robin999]

Thanks.
The lowest one could be an authorisation amount and may get refunded. The other two may be the actual subscription or purchase charges. Anyhow, to get it resolved, please get in touch with your bank and ask them to investigate. Hopefully, they will refund you if the charges are unsolicited by you.
Are you based in the UK? If not, then please also reach out to your local community for more help.
Good luck with getting it resolved.

[CharB89]

Have you used Samsung TV recently and signed up to a sub on there?

[Mothman5559]

Nope never touched it