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Samsung members broken update

(Topic created on: 3 weeks ago)
2849 Views
arianwen27
Big Cheese
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Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 
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213 REPLIES 213
-Robot-
Samsung Members Star ★
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Blocked 🤣
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Robin999
Samsung Members Star ★
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Got to be connection or app related. You're definitely not blocked. Just been looking online for solutions and you're not the only one with this problem. Suggestions range from a network settings reset to a repair apps (boot menu)
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AshtabS9Ultra
Mastermind
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Do you think? Doesn’t make sense though because I can still kick and scream about the service I received but I can’t few other peoples post and help out on the community. Probably Samsungs way of saying get on the apple form but theirs is rubbish and all people talk about is how good there iPhones are and nobody makes meaningful conversation 😂😂 

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AshtabS9Ultra
Mastermind
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Oooo didn’t think about resetting network settings and I think maybe a factory restore is the only way. At least I’m not blocked. I will chill out with the complaints now anyway have let off my steam thing is I can’t delete any posts either so my account just has like 4 complaints at the top. Glad it’s not just me then with the app. Will keep trying 

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Robin999
Samsung Members Star ★
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.you're still logged into your Samsung account aren't you? I mean it's still part of your accounts on the tablet
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-Robot-
Samsung Members Star ★
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I was only joking, I am sure they didn't block you
AshtabS9Ultra
Mastermind
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Yea true I just wouldn’t be surprised with amount I have kicked off but if it’s happening to others then fair enough just can’t wait to get back on it properly. 

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AshtabS9Ultra
Mastermind
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Yea all logged in and logged in on the app 

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AshtabS9Ultra
Mastermind
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Could it have something to do with the deleting of the s24 ultra when I sent it back? 

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Fiona26
Samsung Members Star ★
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DM isn't working, keeps freezing. So it must be a members problem. Also had trouble sending this one.
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