Samsung members broken update

[arianwen27]

Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 

[Reylob]

Hi @Calidaley 

Thank you very much for your help. It solved the problem.

Have a nice weekend.

[Calidaley]

Hi Reylob. Glad I am able to help. Cheers 😊

[PhilipBrown]

I just updated the app and got the same problem , i tried clearing cache and that didnt help so i reinstalled it , problem solved

[emeles]

Any issues with the galaxy store app update for this app?

I recall seeing some comment recently. 

[arianwen27]

https://eu.community.samsung.com/t5/mobile-apps-services/samsung-members-broken-update/td-p/12029347...

[samfan124325]

Just uninstall and reinstall the app after update did that today

[samfan124325]

Yep reinstall the app fixes the bug

[Allysisa]

I had to uninstall again wasn't working not doing the update yet z

[Joeeye]

The update gets the server error, but you may be able to open the app after a few repeated attempts. However you won't be logged into your members account, even if it's showing as your correct email. Best to avoid using this version for now and just stick to the members app on the Google Play Store for now.

[GoanGeek]

Hi.

You can uninstall and install the one from Google play store which works fine.