I'm going to be super blunt. Some genius at Samsung decided that Calorie intake and Caffeine tracking is going to be deprecated starting version 6.11. This follows a steady trend. This goes for the Samsung App and any wearables. I'd like to know who this genius person is at Samsung???
The app is working great. Sure. Nothing is perfect, but it is a sleek nice app that is working well with my Galaxy Sport watch. Other people in my family like these features and have the same setup.
So I ask Samsung - why should I update to a new phone (s21 or whatever comes next year) and update to a new Galaxy Smartphone when you deprecate services? Again - who was the genius?
I'll have to look elsewhere, even if it involves scrapping four S20s and and all the smartwatches. Money is not an issue. It is how you run your business. And this is a very poor decision. Samsung - you may CC this message to the genius at Samsung who decided this.
Shame on a such a good app. Shame on Samsung. Shame on the genius in charge of this.
I totally agree with RobNed, the changes that are to happen to Samsung Health in the v6.11 update (namely removal of food, weight and caffeine tracking) raise serious questions about Samsungs understanding of its customers!
Thank you for an elegantly put response.
I am at a loss how this bizarre decision has been conceived at Samsung.
You have a unique position with a fully functional software and calory tracker integrated with your Galaxy Smartphones. It has been there for years. I have used it for years. Why would you give that up? How stupid is that idea? In which way does a caffeine tracker or a calory tracker break your app to the point you can not release a new version with it?
Three simple questions for the genius in charge at Samsung:
1) Why should I buy a smartwatch from you in the future for a service you are dismantling.
2) Why should I have an app that counts how many calories I've spent excercising, when it doesn't have a baseline - something to compare this value to - in other words a calorie tracker or logger? Showing how many calories you burnt is nothing if you don't deduct what you consume. It's simple arithmetics. Plus and minus.
3) If you do not wish to expand the Samsung Health app to include fancy things like scanning BarCodes and invest in it, then at least let me punch in my own numbers, thank you very much. Leave it as it is!
Unfortunately Zippyioa - This is not just Germany... this must be a European thing or even a Global thing. I'm in Scandinavia.
Hearing how some genius at Samsung decided to cripple this service gave me a déjà vu of Steve Balmer laughing and ridiculing Apple's Iphone in 2010, saying: "500 dollars? Fully subsidized? With a plan? I said that is the most expensive phone in the world. And it doesn't appeal to business customers because it doesn't have a keyboard."
Next year when it is time to buy four (4) smartphones for 1000 Euro or more (subsidised or not) and new smartwatches it won't be Samsung unless they reverse stupid decisions like this. Otherwise they are just monumentally stupid like Steve Ballmer was back in 2010. No foresight. No sense of business. Just management nonsense.
I have started a petition in this community since the Health app will be crippled in our phones and smartwatches to nothing more than a fancy step-counter.
Make your voice heard! Please consider letting Samsung know you care!
If Samsung still goes ahead and terminates these services, this will then be a testament to how poor the decision was and why.
Please go to the following link on this community: