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Samsung A10

(Topic created on: 27-12-2020 03:49 PM)
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Members_Mr2YFjj
First Poster
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My younger sister has a Samsung A10

 

She recently updated her phone and she can't get into it. It comes up with a screen saying  "Your password contains at least 4 characters, including at least 1 letter” 

 

I've tried going to FindMyPhone to try and unlock the phone remotely but she don't have that feature enabled on her phone. 

 

I don't know what to do. Please help asap. 

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2 REPLIES 2
Members_Mr2YFjj
First Poster
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She don't know the password. 

 

Also hard resetting don't work either. It just appears again. 

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Marvs
Journeyman
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Same experience! Did nothing to change security settings yet encountered this: 

"Your password contains at least 4 characters, including at least 1 letter"
samsung failed to address this for years now. will definitely sing apple song from now on.

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