27-12-2020 06:07 PM
I am not able to download pictures anymore. I had no issues from 2018 until November 2020. Now all of a sudden I do not get the Accept prompt anymore. I tried 3 different USB cables to include the OEM one. I have Christmas pictures I cannot get off my phone. Any help would be appreciated. Thank you.
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28-12-2020 03:08 PM - last edited 28-12-2020 03:09 PM
I was able to work with on line chat support. We found that the Samsung USB Driver for Mobile Phones on the Windows computer was corrupt. We reinstalled version 1.5.65.0 and now it is working. Thank you.
27-12-2020 06:26 PM
27-12-2020 06:35 PM
Does the date and time tags remain on the JPG file? Thank you.
27-12-2020 06:36 PM
Normally i plug in the USB cable to the computer. I usually have 50 or more pictures each time to download. I would think that email of 50 pictures would take a long time.
28-12-2020 03:08 PM - last edited 28-12-2020 03:09 PM
I was able to work with on line chat support. We found that the Samsung USB Driver for Mobile Phones on the Windows computer was corrupt. We reinstalled version 1.5.65.0 and now it is working. Thank you.