Mobile Apps & Services

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Received new s21upgrade on 23/4/21not had the the£200 cashor 150 googlevoucher

Posted by 05-05-2021 09:47 AM in Mobile Apps & Services

Received new S21 upgrade on 23/4/21 not had the £200 or £150 Google vouchers which were in the offer when I took the phone out. Could you let me... View Post

Can't turn samsung galaxy A50 off since latest update

Posted by 04-05-2021 11:42 PM in Mobile Apps & Services

I installed latest update and set Bixby up, since then I can't turn phone off. The side buttons only control the volume and Bixby now. If I... View Post

08-09-2024 10:19 AM

My husband's phone is stuck like this can't open it or shut it down View Post

I can't find the whatsapp app

Posted by 04-05-2021 09:00 PM in Mobile Apps & Services

I can't find the whatsapp app View Post

04-02-2022 11:37 AM

Try to install the latest version of WhatsApp View Post

Unable to open Samsung Health app after update - session expired

Posted by 04-05-2021 07:42 PM in Mobile Apps & Services

Unfortunately, after recent application update, I'm not able to open Samsung Healh anymore. When I try to open the app, I see the screen with... View Post

Galaxy S21 music voice control

Posted by 04-05-2021 05:35 PM in Mobile Apps & Services

How can I use voice control to play music from Samsung Music on my new Galaxy S21? The god-awful Bixby app only seems to respond to "play",... View Post

22-09-2021 02:24 PM

I'm in the exact same boat. Really annoying, Especially as I have a family plan for Youtube Music, s... View Post

Software update

Posted by 04-05-2021 02:59 PM in Mobile Apps & Services

Since installing the recent software update my Samsung Notes app has refused to open in order to read or edit existing notes or create new ones.... View Post

04-05-2021 04:07 PM

Hi. Thanks for the advice. I installed an update from Galaxy store and the app is now working fine. ... View Post

Samsung Pay pin

Posted by 04-05-2021 10:22 AM in Mobile Apps & Services

I didn't set up a Samsung Pay pin, nor have I been sent one. I have searched for information on this and everything suggests that I reset the... View Post

04-05-2021 01:17 PM

Only thing I can suggest is to delete the app from your phone, restart it, reinstall the app, and se... View Post

Storage

Posted by 04-05-2021 07:32 AM in Mobile Apps & Services

For some reason, my internal storage says there has been 15.88 gb used out of 16.00 gb. When i go to the files in internal storage and I select all... View Post

04-05-2021 07:39 PM

Yeah, around 15 gb is other files and I can't access them. View Post

Should Samsung A20e support Text messaging via wi-fi?

Posted by 03-05-2021 09:49 PM in Mobile Apps & Services

Should Samsung A20e support Text messaging via wi-fi? View Post

04-05-2021 07:45 AM

Yeah unfortunately all network live chats are the same unless it's a really basic enquiry they never... View Post

Cannot download an App on Galaxy A10

Posted by 03-05-2021 08:39 PM in Mobile Apps & Services

I am trying to download an app but am getting a message ‘Your Administrator has not given you access to this item’ Any advice gratefully... View Post

03-05-2021 09:11 PM

Are you logged in to a Google or Samsung account? View Post

Messages

Posted by 03-05-2021 08:32 PM in Mobile Apps & Services

Hi I've got a Galaxy a 12 and I can't get the notifications on the screen can anyone help ? Thanks View Post

03-05-2021 08:46 PM

Go to settings then notifications, click included apps, then select all apps at the top. View Post

Problems with Text and Profile Sharing

Posted by 03-05-2021 06:09 PM in Mobile Apps & Services

I have recently bought a Samsung Galaxay a12s and i have some problems and be glad of any help. 1. I dont have an option to turn on profile... View Post

What do the following apps mean?

Posted by 03-05-2021 03:36 PM in Mobile Apps & Services

Hi, Can someone please tell me what the following 3 apps mean? And also what the dot on the right means? Thanks a lot View Post

06-04-2023 07:32 PM

Hello, Do you know this icon ? Thanks View Post

Facebook app issue

Posted by 03-05-2021 12:04 PM in Mobile Apps & Services

Trying to turn off the sounds in the app yet when I go into media and contacts the option to turn off sound is not there. Phone I am using is... View Post

03-05-2021 12:56 PM

Best to ask Facebook for support. View Post

I've just set bixby up, how do I get back on my profile page called "me"?

Posted by 02-05-2021 09:22 PM in Mobile Apps & Services

Can you tell me how I get back on my profile page called "me" the only option is the home page? I ask bixby to take me to my profile page... View Post

2 step verification going to old phone number

Posted by 02-05-2021 09:22 PM in Mobile Apps & Services

I got a new phone and new number and can not login to my samsung account because the 2 step verification code goes to old phone number. And I... View Post

08-08-2023 04:41 PM

This is not on the Samsung website, looks suspicious, be careful. View Post

How do I find / add my friends on Samsung members when I don't know there username and don't have the app ..(I log in via crome

Posted by 02-05-2021 09:01 PM in Mobile Apps & Services

How do I find / add my friends on Samsung members when I don't know there username and don't have the app ..(I log in via crome). So... View Post

03-05-2021 04:08 PM

Yes that's right. View Post

Bug: diagonal arrow characters (↖↗↘↙) shown with blue background on Galaxy A51

Posted by 02-05-2021 11:28 AM in Mobile Apps & Services

I have an up-to-date Galaxy A51. Whenever a diagonal arrow character (↖↗↘↙) appears, it is shown with a blue background. For horizontal and... View Post

Bixby Routines 3.1.16.3 can't change network mode on Dual SIM device

Posted by 02-05-2021 11:13 AM in Mobile Apps & Services

I want to achieve the following routine on S20 FE 5G:If connected to home Wi-fiThen set one or both SIM network modes to 2G. (to preserve battery... View Post

03-07-2022 03:20 PM

This is still an issue on Galaxy S22 as of July 2022. Maybe someone in Samsung should take a look at... View Post

Health App

Posted by 01-05-2021 09:06 PM in Mobile Apps & Services

Used this OK but now keeps wanting me to go to Settings and won't let me in Why What do I have to do ? View Post

01-05-2021 11:40 PM

Is this to set up Two Factor Authentication? I think my sister asked about why the health app was fo... View Post

Received new s21upgrade on 23/4/21not had the the£200 cashor 150 googlevoucher

Can't turn samsung galaxy A50 off since latest update

I can't find the whatsapp app

Unable to open Samsung Health app after update - session expired

Galaxy S21 music voice control

Software update

Samsung Pay pin

Storage

Should Samsung A20e support Text messaging via wi-fi?

Cannot download an App on Galaxy A10

Messages

Problems with Text and Profile Sharing

What do the following apps mean?

Facebook app issue

I've just set bixby up, how do I get back on my profile page called "me"?

2 step verification going to old phone number

How do I find / add my friends on Samsung members when I don't know there username and don't have the app ..(I log in via crome

Bug: diagonal arrow characters (↖↗↘↙) shown with blue background on Galaxy A51

Bixby Routines 3.1.16.3 can't change network mode on Dual SIM device

Health App

How not to add the AI watermark on generative edit

Location issues after accidental removal of Google Play Services

Help! After using Robo Icon Changer for Android, icons revert to default after restarting the phone. What should I do?

Samsung Internet Dark Mode doesn't work

Modes and Routines Bug trash or wrong icons and trigger names

International Calling

S23 connetion to phone for charging only

WhatsApp Status Problem

A Quick Cybersecurity Tip for Galaxy Users

oneUI 8.0 is causing problems.

Unable to Access Voucher Redemption Link – Samsung Members - Christmas Giveaway

Samsung December Security Patch

One UI 8.5 Beta Changelog Appearing Online