Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S21 ultra screen wont work after closing messenger heads

(Topic created on: 19-12-2021 02:18 PM)
6438 Views
pimpaloGalva
First Poster
Options


samsung s21 ultra wont screen work after closing messenger heads. Any some issue for you with that?


0 Likes
18 REPLIES 18
AndrewL
Moderator
Moderator
Options

@pimpaloGalva: Can you try pressing the Volume Down and Side Keys together for around 10 seconds until the phone restarts. Don't worry, this won't affect your personal data or settings. Now, head to Settings > Apps > Messenger > Storage > Clear Cache. If the issue persists, can you confirm if the screen becomes responsive after a certain period of time after closing the Messenger heads? 

0 Likes
pimpaloGalva
First Poster
Options
Hello. Thank you for answer. Problem is the same like before.
0 Likes
WelshPaul
Troubleshooter
Options
I'm definitely not having this issue.

My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
0 Likes
pimpaloGalva
First Poster
Options
Lucky man. My friend have the same issue. Maybe you're not updated system to newest.
0 Likes
WelshPaul
Troubleshooter
Options
Running the December update.

My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
0 Likes
SamMember
Journeyman
Options

Have you found any fix to this issue? I am facing same problem from UI4 update. What I discovered is that notification bar & navigation keys are working, but all other areas are freezed. 

pimpaloGalva
First Poster
Options
Still not fixed. Same issue
0 Likes
Blaine19
Student
Options

Hello, since more and more users are updating to Android 12, when can we expect to have this issue fixed? This app is used by millions of people, this is truly huge issue, why no one cares? Why it is still not fixed?

Eselter
Journeyman
Options

Same problem on S20 FE after updating to android 12.

After minimalize messenger bubble window for about 1-2s screen not responding for touch.