This seems to be the opposite of the problem most people have - if I connect my phone to my computer I can see all my photos in "SD Card\DCIM\Camera" no problem. However, when I run My Files on the phone itself it shows the DCIM folder as empty, although other apps such as Gallery work fine.
Any suggestions?
![Screenshot_20231108_094949_My_Files[1].jpg](https://eu.community.samsung.com/t5/image/serverpage/image-id/1959677iA67758A7537D63F9/image-size/large?v=v2&px=999 "Screenshot_20231108_094949_My_Files[1].jpg")
That's strange, @DaveTheMidge. Which of our phones are you using, and in which folder do your photos reside?
To verify this, please open the Gallery app > Open one of the photos > Click Details > Note the file path listed underneath the photo (where it shows the date).
It's an A33.
![Screenshot_20231108_151529_Gallery[1].jpg](https://eu.community.samsung.com/t5/image/serverpage/image-id/1960083i71A2772939749354/image-size/large?v=v2&px=999 "Screenshot_20231108_151529_Gallery[1].jpg")
Ah, I see, thanks. Just so I'm clear on this, are the photos definitely stored on your microSD card, or are they saved to the Internal storage of your A33?
Thanks for checking. If you go to My Files > Click the three-dot menu on the top right to open Settings > Permissions...which Permissions are showing for you, please, @DaveTheMidge?
Perfect, thanks. Yes, all clear. 👍 Does My Files show your other files that are stored on the microSD card? Additionally, if you power off your phone, remove and then reinsert the card, are you able to see the DCIM folder again?
