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messages not sending or recieving

(Topic created on: 06-10-2020 03:42 AM)
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UMAR1234
First Poster
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Hi i have just noticed that i am not able to send any messages or recieve any
On notifications setting for messages, the emergency and main notifications are turned off and fixed
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CarloL
Hotshot
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Hi @UMAR1234, restart your device, leaving the device off for 3-5 minutes before turning it back on. Then take the SIM out of your device, wipe it and put it back in. Make sure that your device is up to date with the latest software and apps: Settings > Software update > Download and install; then go to Galaxy Apps > Tap the three dots in the top right > My apps > Update. Now, head to: Settings > Apps > 3 dots (top-right) > Show System Apps > Messages app > Storage > Clear Cache. Also, make sure that you have enough credit to send the text. If you keep having issues, I recommend getting in touch with your network provider for further assistance.

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