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Certain Text Messages Failing to Send

(Topic created on: 13-11-2024 08:10 PM)
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gary4540
First Poster
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I have a Samsung Galaxy S9. No issues with receiving or sending text messages, except:

- Automated messages I receive from, for example, my bank and medical providers confirming appointments or seeking authorization.

- In either case, my response is to be 1,2,3,... or Accept, Confirm, Yes, No....

-Once I type my response (1, Yes, etc), I see an exclamation point to the left of my response. -

-Pressing on the exclamation point brings up a "Couldn't Send Message" notice with the option to Resend, Delete or Edit.

 

My wife has the identical phone and doesn't have this problem. That is, Yes, 1, Confirm, etc., sends successfully. I have to assume that this is a settings issue on my phone, but can't determine which setting.

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Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues.

Just a thought, where you are replying to messages, are they chargeable messages (i.e. to a short SMS number) and if so do you have a spend cap set on your account with your network?
S24 Ultra
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