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Import notes of "Notes" app into "Samsung Notes" app

(Topic created on: 09-09-2023 07:22 PM)
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Members_JdIYoY7
Apprentice
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My phone broke a few weeks ago (it keeps hanging on the "Samsung a50" logo). I bought a new phone (Samsung a54). I had a backup of my photos and I thought I also enabled the backup method on my old phone for my notes.

 

However, when I try to import notes on my new phone of my Samsung account, then I only see 29 notes (from 2019 and earlier). I had a lot more notes.

 

I logged in into my Samsung cloud and noticed there is stored data for the "Notes" app (in my picture "Notitie"). How can I see this data? There are 224 notes but I only see 29 notes when importing data of my Samsung account.

 

Screenshot_20230909_201442_Samsung Internet.jpg

4 REPLIES 4
smg1
Helping Hand
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I had a look at my Samsung notes app to find my old notes. Please see the screen shots to navigate where I find them. I'll try and put the screen shots in order

Screenshot_20230909_222427_Samsung Notes.jpgScreenshot_20230909_222445_Samsung Notes.jpgScreenshot_20230909_223306_Samsung Notes.jpg
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Members_JdIYoY7
Apprentice
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It says "no scrapbook notes found"

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ShortarseLisa
Explorer
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Have you tried using the Smart Switch app
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Members_JdIYoY7
Apprentice
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My old phone keeps hanging on the a50 logo...

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