Green Line Display Issue After Updating phone

[Praveenraj012]

I noticed a green line on the display after updating my phone, which appears to be a software-related issue. I have performed a factory reset, but the issue persists.
I kindly request a display replacement at no cost.

@SamsungMobile #greenlinedisplay

[AliceHirvela]

Watch again software updates.

And maybe you can get some help here

https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker... 

Hope you can fix this or contact technical support! 😊

[Glenntech]

This is a customer to customer based forum.
You will need to contact Samsung Customer Support to arrange a repair, as this cannot be done in this community.
They will inspect the device and advise you further

[Piper123]

In addition to the comment above from @Glenntech, what device do you have and is it still in warranty?

If the warranty has expired, Samsung unlikely to replace screen.

[Praveenraj012]

The issue still persists

[Praveenraj012]

I went to the Samsung store (Westgate, Singapore) and asked them to inspect the phone, but instead of checking it, they immediately issued a replacement quote for the display. Even after I explained the issue, they didn’t bother to inspect it.

They mentioned that the display would be replaced only if Samsung approves it, and it would be a paid service.

I don’t understand why they aren’t accepting their fault in this situation.

[Piper123]

If your device is out of warranty......

I would also add that this is the UK and EU Community so you may be better reaching out to your local Samsung Community as laws differ by region.

[Lingard87]

That looks more like hardware damage I'm afraid.

[Praveenraj012]

After I raised a complaint, they replaced the display with only labour charges.

But afterwards, I faced a new issue. When I view the display using UV light, I can see some marks on it, as shown in the attached image.

I reported the issue again, let's see their response.

[dipakcpatel78]

Same Issue for me. Post March 05 Software Update of Samsung for my device Samsung 21FE a few days later I see this green line on right hand side of the screen. I have tried, factory reset as well but it's not helping. I don't see any reason for damage as there has been no fall or dash. I need to raise a ticket with Samsung on this.