Gallery face recognition

[bruunduun]

The "people" section on the gallery app has reset and no longer recognises new faces. It is stuck on 4 people with very few photos in them being recognised. Anyone know how to trigger the app to rescan over all photos for people? As I really like being able to see all photos of a person at once.

[007hamzakhan]

Same here! I have the S24U 1TB in the Middle East, and it's not working either. 😤 However, it works perfectly on my S23U 1TB. 📱

What's the deal with this issue? I'm so frustrated! 😡 #Samsung #S24U #TechProblems

[datalot]

I just got the Samsung Galaxy A55 5G last week. Only 6 people are recognized with so few photos in each category. I'm not able to add any faces.

[PapiJ]

I have the same problem on my S23 Ultra, 512gb. I thought One UI7 update will fix this but it is still the same. Currently relying on google photos

[JT-Creates]

The solution is to turn off power saver and leave phone locked for several hours or days plugged in and set to do not disturb. In my case it was several weeks. The feature requires the device to remain fully charged and and the screen to be off.