Gallery app not showing the option sync with one drive

Pha1anx · ‎27-08-2023

Hi,

I would like to enable sync with onedrive but the gallery application is not showing the option, i have enabled media sync in the onedrive settings.

please let me know how to fix this

Obsydian · ‎27-08-2023

Hi, that's odd, are you logged into OneDrive or O365, try checking if the Onedrive app allows Samsung access and vice versa

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Ferenc75 · ‎27-08-2023

Could you please try on your phone the clear cache partition and recovery apps process and try check again

scotsguy56 · ‎27-08-2023

Try checking phone settings
Go to accounts and backup
Manage accounts
Select your one drive account and tap on sync account and enable media to see if that helps.

-Robot- · ‎27-08-2023

What model and version of Android are you on?

Merecks · ‎18-01-2025

I'm having the same issue with my S23 Ultra (SM-S918B) running Android 14.
I tried clearing cache and data from the Gallery app, de-updating and updating again and even two factory resets on the phone logging with different/new Samsung and Microsoft accounts, none of these worked so far.

Can someone help me out to try and fix this?
I have a Galaxy ecossystem (phone, tv, watch, book and tablet) and would like very much to sync my gallery =\