Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Gallery app not showing the option sync with one drive

(Topic created on: 27-08-2023 02:33 AM)
Pha1anx
First Poster
Options

Hi, 

I would like to enable sync with onedrive but the gallery application is not showing the option, i have enabled media sync in the onedrive settings.

Screenshot_20230827_064752_Gallery.jpg

 please let me know how to fix this

4 REPLIES 4
Obsydian
Black Belt 
Options
Hi, that's odd, are you logged into OneDrive or O365, try checking if the Onedrive app allows Samsung access and vice versa
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
0 Likes
Ferenc75
Helping Hand
Options
Could you please try on your phone the clear cache partition and recovery apps process and try check again
0 Likes
scotsguy56
Navigator
Options
Try checking phone settings
Go to accounts and backup
Manage accounts
Select your one drive account and tap on sync account and enable media to see if that helps.
0 Likes
-Robot-
Samsung Members Star ★
Options
What model and version of Android are you on?