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Original topic:

Gallery app not showing the option sync with one drive

(Topic created on: 27-08-2023 02:33 AM)
416 Views
Pha1anx
First Poster
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Hi, 

I would like to enable sync with onedrive but the gallery application is not showing the option, i have enabled media sync in the onedrive settings.

Screenshot_20230827_064752_Gallery.jpg

 please let me know how to fix this

4 REPLIES 4
Obsydian
Samsung Members Star ★
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Hi, that's odd, are you logged into OneDrive or O365, try checking if the Onedrive app allows Samsung access and vice versa
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Ferenc75
Helping Hand
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Could you please try on your phone the clear cache partition and recovery apps process and try check again
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scotsguy56
Navigator
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Try checking phone settings
Go to accounts and backup
Manage accounts
Select your one drive account and tap on sync account and enable media to see if that helps.
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-Robot-
Samsung Members Star ★
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What model and version of Android are you on?