04-10-2018 12:18 PM - last edited 28-03-2019 12:27 PM by ShaneB ) in
Hi I use my galaxy watch with my asus Zenfone 5, and when i try to configure Samsung pay it starts a download on my smartphone, but when the download ends nothing happens and if i try to open the samsung pay page from the galaxy watch plug-in it starts again the Download.
Does anyone have had problems using this with non Samsung smartphones?
This issue can be solved in anyway?
Solved! Go to Solution.
03-12-2018 09:24 AM
Galaxy Watch
03-12-2018 09:29 AM
Your watch should work officially so give Samsung a call.
03-12-2018 09:30 AM
will give it a try. Thanks!
03-12-2018 12:39 PM
03-12-2018 12:44 PM
I have the Samsung Gear Sport which isn't supported, this is why I installed the APK. Hopefully someone else can assist and this thread can assist others in general too.
03-12-2018 01:56 PM
03-12-2018 02:05 PM
I have a google pixel 3 XL with a Samsung Gear Sport. Samsung Pay did not work and this was confirmed when calling customer services. To work with a google pixel 3 XL the Samsung pay plug in needs to be installed as per the above. Samsung Phone users shouldn’t have any problems using the offical option of set up.
03-12-2018 03:33 PM
Hi @wallerz
Samsung Pay works/should work on Gear Sport. I used some time ago Samsung Pay on Gear Sport without any problem. The only thing that comes to mind is that you might have a non-uk device.
It doesn't actually matter what device you use (android/IOS) as Galaxy Wearable app is a normal app that works on Android/Ios and Samsung Pay (plug-in) works sits on the watch. I'll take a closer look to see how this works.
03-12-2018 03:36 PM
Aahh I see now, I think mine does'nt work because it is a non-UK device. The box suggests that it was for Spain, or a latin speaking region.
03-12-2018 03:46 PM
I bought a UK version of the phone and watch.