Galaxy themes account sync

[Adi0]

Please allow us to backup/sync with our already downloaded and purchased content to the new phone. It's frustrating when you get a new phone and have to purchase everything again it isn't saved in our account,dowbload it again. 

[SaudA · Accepted solution]

Hi @Adi0

You shouldn't have to purchase an item you've already purchased if you are using the same account on the new phone. Head in to Galaxy apps > 3 Dots > My apps > Receipts > All your purchased items should be there for you to install.

[Adi0]

Why about free content?

[SaudA]

The free content does need to be installed again, as this doesn't work as a subscription service that is linked to the account.

[Adi0]

Oh, then when free themes icons and wallpapers are available we need to download them again... 😞

[Jak1521]

I see my receipts, but no option to download or install

[SaudA]

Hi @Jak1521, which phone do you have? Are these receipts for purchased items?  

[Jak1521]

I am going from an S9 + to the S21 Ultra

[SaudA]

Have you added the same Samsung account that was on your S9+ on your new phone? 

[Wesley2]

I have the same issue after login to my new phone my my galaxy it did show receipt i pay for the theme but no able to download i change from note 10 to fold 3, please help.