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Original topic:

Email stopped connecting with hosted Exchange server

(Topic created on: 24-07-2023 05:32 PM)
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EdDressel
First Poster
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Last week my phone stopped getting emails from my exchange server--but it still works on my laptop. I removed the account and am trying to re-add it, but I get the following message, "Couldn't verify account: Check your account and Exchange server information, then try again." I have tried multiple times with no success. I have a contractor IT support person, and he didn't see any problems with the screen shots I sent him.

I really need this to start working.

What can I do?

 

Much appreciated,

Ed Dressel

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Solution
keith30
Maestro
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Have you updated your email app, I had Samsung email update over the weekend from the Google play store and one things it mentioned was to fix the exchange bug which was stopping you to verify the account. Might be worth looking at.
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EdDressel
First Poster
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Thank you for the quick reply. That fixed the problem. 

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EdDressel
First Poster
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Thank you for the quick reply. That fixed the problem. 

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kkkkk1234
Apprentice
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Yh
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