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Download zip files

(Topic created on: 11-04-2024 08:07 PM)
633 Views
Monkeychops
Student
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Hi

I've been sent a zip file by Giffgaff but my phone doesn't seem to want to open it. I have an S21 ultra. Please can someone help?
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3 REPLIES 3
Sombody3
Voyager
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Once you've downloaded the zip file go into the my files app the go to downloads and click on the zip file it should ask you whether you want to extract the files. Click extract then you should be able to open the files.
JAMES4578
Samsung Members Star ★★
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@Monkeychops   Follow process described, it shows you a diagram in this article.  https://techwiser.com/how-to-create-and-open-zip-files-on-samsung-galaxy-phones/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Monkeychops
Student
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Hi both. Thank you so much.