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Chat Messages setting keeps turning off for just one contact

(Topic created on: 18-06-2021 07:22 PM)
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My Samsung s21 Ultra keeps turning off the chat setting/read receipt but its only for one certain contact. Ive tried tuning the setting on and off, resetting my phone but nothing seems to help, anyone else have this issue?

25 REPLIES 25
Devan
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When you cleared the storage of the app did it delete all your messages? I want to try it and see it it works. It's only turning off chat features for one person. I have a galaxy s23 5g. I want to clear the app storage but I don't want my messages to be deleted. I was wondering if it deleted all your messages when you cleared app storage. 

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Ottaluck
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Did you get this resolved 

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SallyDarling
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I've tried this a number of times and it keeps turning off for me. I even cleared data instead of cache.

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SallyDarling
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No it's not. My boyfriend and I tried to fix it last night. My boyfriend's chat settings are one and so are mine, but it still send through as a normal text message.

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SallyDarling
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I tried this. My chat setting are still turning off.

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SallyDarling
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I tried the clear data, I backed up my messages before I did it. Everything will still there after I clear the data. It still didn't fix the problem.

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