25-02-2024 08:30 PM - last edited 25-02-2024 08:37 PM
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I did a factory reset on my phone (Galay A54) a few months ago. Since then, all items in shared albums show up as blanks. The photos are there, as all my friends can see them, and I can too in the samsung gallery app on my PC. I haven't found any fixes online.
Also, I can't view media backed up to onedrive before the reset. They still exist in onedrive.
25-02-2024 08:40 PM
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25-02-2024 10:21 PM
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Dark one is shared album
White one is media backed up to onedrive before the reset
25-02-2024 10:23 PM
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26-02-2024 05:36 AM
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I'm sorry. What did you mean by "click on the image"?
07-05-2024 09:21 PM
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I've got the same issue on S24 Ultra, did you find any solution?
