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A52s camera failed.

(Topic created on: 17-02-2025 07:30 PM)
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PauljM
Journeyman
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I am getting the camera failed message when trying to open camera app. I have restarted the phone,  cleared cache, reset the app, all to no avail.  Camera working on Messenger and Google lens. Any ideas?

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16 REPLIES 16
johnz237
GrandMaster
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Hi! Welcome to the samsung members community!!

1)
Check for system and app updates. An outdated operating system or app can cause this camera error

2)
Power up in Safe Mode, then check to see if your camera works properly. If it does, the problem could be a third-party app that conflicts with the camera software.

3)
Restart the phone in regular mode and remove recently installed or updated third-party apps one at a time until the problem disappears. You may need to restart the phone after removing each app to ensure it's completely deleted

Remove and then reinsert the microSD card. Occasionally a Galaxy phone camera encounters an error reading the SD card, which can cause the Camera Failed error. Reformat the card if prompted

When you say you've cleared the cache partition do you mean both the camera apps and the entire phones partition?

Keep in mind to plug into a pc
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/?srsltid=Afm...
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JerryS
Helping Hand
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Hi, if you havent already it might also be worth trying reset settings from the settings options within the camera app
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PauljM
Journeyman
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Done that.
lminvti
Samsung Members Star ★
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Hi there 👋

Have you tried to download other 3rd party camera app and see if this happens? (Like Gcam)

Safe mode:
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/?srslti...

Settings > general management > reset > reset all settings.

PauljM
Journeyman
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I have cleared all cache, camera doesn't work in safe mode either but is fine in messenger and google lens.
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PauljM
Journeyman
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Can you recommend one to try?
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lminvti
Samsung Members Star ★
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Yes the one to try is Gcam, if you tried any steps including factory reset i would suggest to reach out to samsung support, or book a repair, but firstly try Gcam or other 3rd party camera apps and see if this happens 1739822518357.jpg1739822518377.jpg
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PauljM
Journeyman
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Gcam works.
JerryS
Helping Hand
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Mmm odd, could be wrong but the fact it opens on those other apps suggests to me a software issue. Worth trying a third party camera app. A few on Play store, I've used Open Camera before for testing
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